FAQs

We accept various payment methods, including credit cards, debit cards, net banking, and popular mobile wallets. We use secure payment gateways to ensure the safety of your transactions.

Currently, we only offer shipping within India. We are working on expanding our services to reach international customers in the future.

We offer free shipping on all orders within India.

• We strive to process and dispatch orders within 1-3 business days.
• Delivery times may vary depending on your location. Typically, it takes 3-7 business days for the order to reach you after dispatch. You will receive a tracking number to track your package.

• You can cancel your order within 24 hours of placing it. Please contact our customer support team at support@changeover.in with your order details to request a cancellation or modification.

• We accept returns for eligible products within 7 days of delivery.
• The returned items must be unused, in their original condition, and with the tags intact.
• Please refer to our Cancellation and Refund Policy page on our website for more details.

• For any queries or assistance, you can reach our customer support team via email at support@changeover.in We strive to respond to all inquiries promptly.

• Yes, we provide a size guide on our website to help you choose the right size for your garments. Please refer to the sizing information provided on the product page.

• We occasionally run special promotions and discounts. Stay updated by following us on social media for the latest offers.

• Currently, we are an online-only store. We do not have a physical retail location.

• In the rare event that you receive a defective or incorrect product, please contact our customer support team immediately. We will assist you in resolving the issue and arranging for a replacement or refund.